30-day 100% Satisfaction Guarantee, Refunds & Returns: Before you leave any neutral or negative feedback, please email me. We have a 100% success rate so far at resolving all of our customers problems (all due to USPS shipping issues so far). All of our specimens are 100% Satisfaction Guaranteed for 30 days. You can take them to a mineralogist for appraisal and if you are not happy you may return them in their original condition for a refund. Shipping back to us is not included.
Free Bonuses: All ZenergyGems™ items do include a free bonus item(s) (even when not mentioned in the listing). I love to share my love of crystals, minerals, and gemstones and will pick an appropriate free bonus item whether you are a new customer or repeat customer...everybody gets free gifts when they buy from us. If you buy some rough mineral for turning into jewelry, I will likely throw in more material of a different kind. If you buy crystals, you'll get a free crystal or 3. I'm gifted/cursed with a genuine heart of love and generosity and all ZenergyGems™ customers benefit from this.
Photos: We try to supply you a view of all four sides, the top, and bottom views of the specimen. Although many sellers "forget" to include this we are including them as a full-disclosure to you...so you know exactly what you're buying. Unless otherwise stated, the above photos are all taken in direct sunlight or under GE full-spectrum lights (that most closely match sunlight) or with a standard flash. The photos do not do the specimen justice and may look differently on different computers and mobile devices depending on your personal settings. All that said, what you're buying looks much better in person than what you see here. If you love it now...you'll definitely love it when it arrives home to you. All photos are Photoshop free and accurately describe the exact item you are purchasing or one that is very similar/identical.
Combined Shipping: You get Standard Shipping & Tracking in this purchase. You can combine any of our other items (so, please browse as this is the time to save money) with this order and I will discount all of the shipping on the additional items. Each additional item can be added for only $1 each. When the total weight of the order exceeds 1 lb (16 ounces) I will then ship them all together Expedited Priority Mail (2-3 Day Delivery). When you are done shopping for your "must have" additions to your crystal or mineral collection, email me and I will combine all of your items into one shipment/invoice (this is not possible for Global Shipping Program - International Customers due to eBay restrictions) and discount the shipping on any items that had additional shipping in the listing.
Shipping is our most expensive cost on our free shipping listings. So, if you like, you may send me an offer or offers for a discount on any of our auctions with shipping. Since this listing, when purchased, has the Standard Shipping included, I will likely accept any reasonable offers on other items as add-on orders.
If you would like to take advantage of the savings of combined shipping, when you are ready to check out: 'request total from seller' and I will bundle all of your items into one invoice with combined shipping (other shipping discounted). Please do not submit payment before you get your combined invoice even if you don;t know how to "request total from seller". I will automatically combine orders from the same person.
International Shipping: We use the eBay Global Shipping Program for International orders. We ship expedited to their distribution facility and they re-send the items to you based on your chosen class of shipping. We do not control how they repackage their shipments to you. They will charge you an additional shipping & handling cost. You may be responsible for customs duties on your end. Free bonus items such as the Apache Tears will be labeled as "Free Samples", so you should not have to pay customs on the free gifts I send you.
All trade marked ZenergyGems™ products are hand selected and packaged by our skilled and knowledgeable staff at ZenergyGems™ Store. The ZenergyGems™ will only guarantee the size and quality of products sold through us.